Phishing Alert: iTunes Account Problem | Information Technology | University of Pittsburgh

Phishing Alert: iTunes Account Problem

Monday, November 17, 2014 - 09:09


Computing Services and Systems Development (CSSD) is responding to reports of a new email phishing scam being received by members of the University community. The email claims that there is a problem with your iTunes account and that your account will be deactivated soon unless you click on a link to update your billing information. The email message actually links to a harmful Web site.

If you receive this message (or any message similar to it), delete it without replying, opening any attachments, or clicking on any links within the email. The following is a sample of the recent fraudulent email:


Subject: Your account is temporarily Limited.

lTunes ID

Dear Member, We have faced some problems with your iTunes account Please Update your informations within 24h,

If you drop this email your account will be desactivated soon. To update your billing information,

[+] Copy This Link In Another Tab To Remove This Limitation :


Past the link below to open a new secure browser window.

Confirm that you're the owner of the account, and follow the instructions.


Thank you,

iTunes Support


CSSD strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. Avoid clicking on links contained in such emails, as these may lead to sites that contain harmful software. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.

In addition, CSSD recommends that all users install Symantec Endpoint Protection software and use the LiveUpdate feature to get the latest virus definitions. Symantec Endpoint Protection can be downloaded at no cost through the Software Download Service at My Pitt (

Please contact the Technology Help Desk at 412 624-HELP [4357] if you have any questions regarding this announcement