Phishing Alert: FedEx Shipping Label | Information Technology | University of Pittsburgh

Phishing Alert: FedEx Shipping Label

Monday, December 8, 2014 - 13:19


Computing Services and Systems Development (CSSD) is responding to reports of a new email phishing scam being received by members of the University community. The email claims to be from FedEx and asks you to click a link to print a shipping label. The email message actually links to a harmful Web site.

If you receive this message (or any message similar to it), delete it without replying, opening any attachments, or clicking on any links within the email. The following is a sample of the recent fraudulent email.


From: FedEx Email

Sent: Monday, December 8, 2014 12:12 PM

Subject: Online Label NoReply


Hello john doe,    

Spill Inc has provided 1 shipping label for your convenience.                   


Print your label by 12/08/2014:

Print label yourself (link has been removed)


Note: Once you view your label with an option above, you may only use that option to print or reprint within 5 days of accessing the label.     

Shipment summary             

Ship to: john doe

Recipient Phone: (412) 555-5555   

Item description: 2.5 TGC

For shipment questions or expired label access call 9138889200.          


Message from Spill Inc:      

Please print label yourself and receive package at FedEx office.              


Want to learn more about using Go to FedEx Support.



CSSD strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. Avoid clicking on links contained in such emails, as these may lead to sites that contain harmful software. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.

In addition, CSSD recommends that all users install Symantec Endpoint Protection software and use the LiveUpdate feature to get the latest virus definitions. Symantec Endpoint Protection can be downloaded at no cost through the Software Download Service at My Pitt (

Please contact the Technology Help Desk at 412 624-HELP [4357] if you have any questions regarding this announcement.