Phishing Alert: Faculty and Staff Mailbox Validation Scam | Information Technology | University of Pittsburgh

Phishing Alert: Faculty and Staff Mailbox Validation Scam

Friday, July 22, 2016 - 14:42


Computing Services and Systems Development (CSSD) is responding to a new email phishing scam that claims faculty and staff must click on a link to validate their mailbox. The scam instructs readers to click on a harmful link that attempts to collect their username and password. The email scam usually originates from an address outside the University and purports to be from someone named Loida Moreno.

The following is a sample of the recent fraudulent email. If you receive this message (or any message similar to it), please report it as a phishing scam by forwarding the email message as an attachment to Detailed instructions on reporting scams are available at


Subject: System Analyst

Please this is very important. we are expanding and validating all Staff/Employee Mailbox immediately. Please click on this link <link removed> and fill the form correctly and Click send for immediate validation.

Loida Moreno


The link in the phishing email directs readers to a malicious Web page (shown below) that attempts to collect your username, password, and phone number.

Phishing login page

CSSD strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. Avoid clicking on links contained in such emails, as these may lead to sites that contain harmful software. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.

In addition, CSSD recommends that all users install Symantec Endpoint Protection software and use the LiveUpdate feature to get the latest virus definitions. As a complement to Symantec Endpoint Protection, CSSD offers Malwarebytes Premium for individuals and departments at no cost. Students, faculty, and staff can download Malwarebytes and Symantec Endpoint Protection at no cost through the Software Download Service at My Pitt. Departments can submit a help request to obtain Malwarebytes for multiple machines.

Please contact the Technology Help Desk at 412-624-HELP [4357] if you have any questions regarding this announcement.