Phishing Alert: Email Inbox Size Upgraded Scam | Information Technology | University of Pittsburgh

Phishing Alert: Email Inbox Size Upgraded Scam

Wednesday, July 6, 2016 - 15:02


Computing Services and Systems Development (CSSD) is responding to a new email phishing scam that claims Outlook Webmail has been upgraded to 50 GB and you need to update your account. The email Subject line is typically "To All" and it appears to come from an email address and account.

The following is a sample of the recent fraudulent email. If you receive this message (or any message similar to it), please report it as a phishing scam by forwarding the email message as an attachment to Detailed instructions on reporting scams are available at


To All

 We have currently upgraded our Server to 50GB inbox space.Please log-in to your user account to validate E-space.  

Your emails won't be delivered by our server,unless email account is confirmed.

protecting your email account is our primary concern,
for account update CLICK HERE
should you have any questions please contact the IT Helpdesk.

Copyright ©2016 ITS Help Desk.


IT Service Desk Support


The link in the phishing email directs readers to a malicious Web page that looks similar to the page shown below. The page attempts to collect your username, password, and domain.

Fake Webmail Account Upgrade page

CSSD strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. Avoid clicking on links contained in such emails, as these may lead to sites that contain harmful software. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.

In addition, CSSD recommends that all users install Symantec Endpoint Protection software and use the LiveUpdate feature to get the latest virus definitions. As a complement to Symantec Endpoint Protection, CSSD offers Malwarebytes Premium for individuals and departments at no cost. Students, faculty, and staff can download Malwarebytes and Symantec Endpoint Protection at no cost through the Software Download Service at My Pitt. Departments can submit a help request to obtain Malwarebytes for multiple machines.

Please contact the Technology Help Desk at 412-624-HELP [4357] if you have any questions regarding this announcement.