Phishing Alert: CourseWeb Account Expiration Scam | Information Technology | University of Pittsburgh

Phishing Alert: CourseWeb Account Expiration Scam

Friday, September 18, 2015 - 16:13


Computing Services and Systems Development (CSSD) is responding to a new email phishing scam that claims your CourseWeb access is expiring. The email asks you to click a link to reactivate your account. Clicking the link takes you to a harmful Web page that attempts to collect your University Computing Account username and password. The signature used in the email message claims the sender is affiliated with Computing Services and Systems Development.

The following is a sample of the recent fraudulent email. If you receive this message (or any message similar to it), delete it without replying, opening any attachments, or clicking on any links within the email.


Dear User,

Your access to the CourseWeb is expiring soon. To continue to have access to this service, you must reactivate your account. For this purpose, click the web address below or copy and paste it into your web browser. A successful login will activate your account and you will be redirected to your CourseWeb page.

[URL removed]

If you are not able to login, please contact Jorge Weber at for immediate assistance.


Jorge Weber
Access Services Manager
Computing Services and Systems Development
University of Pittsburgh


The link in the phishing email directs readers to a page that looks similar to the page shown below.

Fake CourseWeb Login

CSSD strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. Avoid clicking on links contained in such emails, as these may lead to sites that contain harmful software. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.

In addition, CSSD recommends that all users install Symantec Endpoint Protection software and use the LiveUpdate feature to get the latest virus definitions. As a complement to Symantec Endpoint Protection, CSSD offers a free version of Malwarebytes for individuals and departments. Students, faculty, and staff can download Malwarebytes and Symantec Endpoint Protection at no cost through the Software Download Service at My Pitt. Departments can submit a help request to obtain Malwarebytes for multiple machines.

Please contact the Technology Help Desk at 412-624-HELP [4357] if you have any questions regarding this announcement.