Phishing Alert: Capital One Account Suspension | Information Technology | University of Pittsburgh

Phishing Alert: Capital One Account Suspension

Tuesday, January 27, 2015 - 11:21


Computing Services and Systems Development (CSSD) is aware of a new email phishing scam that purports to be an email from Capital One claiming that your Internet banking account has been temporarily suspended. The email asks you to provide your Social Security Number, password, credit card details, and other sensitive information in order to unlock your account. If you receive this message (or any message similar to it), delete it without replying, opening any attachments, or clicking on any links within the email.

CSSD strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. Avoid clicking on links contained in such emails, as these may lead to sites that contain harmful software. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.

In addition, CSSD recommends that all users install Symantec Endpoint Protection software and use the LiveUpdate feature to get the latest virus definitions. As a complement to Symantec Endpoint Protection, CSSD offers a free version of Malwarebytes for individuals and departments. Students, faculty, and staff can download Malwarebytes and Symantec Endpoint Protection at no cost through the Software Download Service at My Pitt. Departments can submit a help request to obtain Malwarebytes for multiple machines.

Please contact the Technology Help Desk at 412 624-HELP [4357] if you have any questions regarding this announcement.