Secure Remote Access (UPMC Workstations): Network Connect | Information Technology | University of Pittsburgh

Secure Remote Access (UPMC Workstations): Network Connect


The Secure Remote Access Service allows users with University of Pittsburgh credentials to access restricted University online resources from UPMC workstations. Secure Remote Access encrypts traffic between your computer and the University's network. If you use a workstation and have a University Computing Account username and password, you can connect to the Secure Remote Access service using one of two connection methods: Web Connect or Network Connect. This page explains how to use the service in Network Connect mode, which can be used to access a UPMC department’s network resources, such as servers, printers, and desktop PCs.

Before You Begin

Before you get started, keep in mind that:

  • You must be approved by your Responsibility Center Administrator to access Network Connect.
  • To arrange to have a Network Connect role configured for your computer, contact the Technology Help Desk at 412-624-HELP [4357].

Using the Pulse Client with Network Connect

The Pulse client is the recommended method for establishing a remote desktop connection to your office computer or for accessing departmental databases and servers that reside behind network firewalls. It is easier to use and delivers faster performance than the existing Network Connect client. You can download the Pulse client from the Software Download Service at My Pitt. Please note that you must have administrative rights to your computer to install the Pulse client.

Note: Individuals with sponsored accounts are not able to download Pulse from the Software Download Service. The department sponsoring the individual's account will need to provide the Pulse client to them.