Overview
Below are answers to some frequently-asked questions concerning myPitt.
Detail
Why can’t I find the service I’m looking for in the new My Pitt?
A service's absence may be due to its not having been added to the new My Pitt yet. Every effort was made to port the old My Pitt portal content into the new My Pitt environment. If you can’t find the service you are looking for try searching on alternate terms in the search bar. We also encourage you to click the Send Feedback link and submit that service you would like to see added.
Why am I prompted to log in to some services in the new My Pitt but not others?
The service displays public services that anyone can view, as well as authenticated services that require you to provide your University Computing Account username and password. Once you authenticate to one service in the new My Pitt, Pitt Passport allows you to access other services without logging in again for up to four hours. If you close your browser session, you will need to provide your username and password again when accessing an authenticated service.
Why can’t I access some of the services I see in the new My Pitt?
My Pitt displays all University services, even those you might not have permission to access. A notification message will display if you try to log in to a service that you do not have permission to access.
How can I have my department’s website or service added to My Pitt?
We welcome new suggestions for services! Click the Send Feedback link and send us your suggestion. We’ll evaluate it and follow up with you to gather additional information if we determine that it would be a good fit for My Pitt.