Email: Customize Your Bulk Mail Filtering
Bulk Mail vs. Spam
Bulk mail is a unique category of email that some people consider to be spam and others do not. Many organizations use bulk mail services to send advertisements or deliver newsletters. You may receive some pieces of bulk mail because you signed up to receive a specific newsletter or joined a particular mailing list, whereas other bulk mail may arrive in your mailbox unsolicited. Some groups at Pitt also use bulk mail services to distribute information to a list of University contacts. Constant Contact, Mail Chimp, and JangoMail are all bulk mail services that can be used to enable individuals to deliver the same email message to thousands of people at once.
Bulk Mail Filtering: One Size Does Not Fit All
We regularly review the University-wide settings for bulk mail filtering to optimize filtering for the University community. In response to feedback we have received, we adjusted bulk mail filtering on December 21, 2014 to make it slightly more lenient, which means you may receive some additional bulk mail messages in your Inbox.
We realize that everyone views bulk mail differently. Some people might want to receive newsletters from other organizations, whereas other people might want those same newsletters quarantined.
To address these different preferences, we also added a new feature on December 21, 2014 that enables you to choose how aggressively you want the University’s spam filtering service to filter your email for bulk mail.
How to Adjust Bulk Mail Filtering
To set your bulk mail filtering preferences:
- Log in to My Pitt (my.pitt.edu).
- Click Profile in the top right-hand corner.
- Click Manage My Account in the middle.
- Click Set Email Preferences.
- Click the Bulk Mail Filtering tab and follow the instructions.
Please keep in mind that the settings you select apply only to email messages that are categorized as bulk mail. These settings do not affect the filtering of email messages that are categorized as spam.
Additional Customizations: Approving and Blocking Senders
Approving and blocking specific senders is another way that you can customize the filtering of your University email messages. You can approve a specific sender if you want to make sure messages from them always arrive in your Inbox. You can also block a specific sender if you do not want to receive messages from them any longer. Faculty and staff can approve or block entire domains, and students have the ability to block entire domains as well (for example, all messages that come from @company.com). For details see the Enterprise Spam and Virus Filter with Exchange Online Protection page.