Before, During, and After Migration | Information Technology | University of Pittsburgh

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Before, During, and After Migration

If you do not use Box to store or share files, then you do not need to take any action. However, we encourage you to consider the benefits of cloud storage and visit our Getting the Most from OneDrive page to learn more about what the cloud can do for you.

If you do use Box, read on to learn what to expect before, during, and after the migration. 

Before Migration

Pitt IT is committed to ensuring your migration proceeds as smoothly as possible. There are a few steps all Box users can take before their migration to help us make that happen:

  1. Delete any unnecessary Box files and folders and empty your Box Trash folder.
  2. Remove yourself from any shared Box folders or files to which you no longer need access.
  3. Review and organize your Box folders, since your files will be migrated to OneDrive as they are organized in Box (i.e., keeping the same folder structure).
  4. Transfer folder ownership, as necessary.
  5. Only the current version of your Box files is copied to OneDrive. If you wish to save previous versions of your Box files, you can download them from Box and save them locally or upload them to OneDrive.    
  6. Consider informing external collaborators (i.e., anyone outside Pitt) that your collaboration with them will be moving from Box to OneDrive, and that you will contact them once the move is complete. 
  7. Do not begin any new workflows or processes that utilize Box. If you have existing workflows that rely on Box, you can contact the 24/7 IT Help Desk to discuss ways you can modify those processes to work with OneDrive.
  8. Review our FAQ page for answers to some of the questions you may have.  

Additional Tips for Specific Users

  • Windows Users: If you use Windows 10 on all your devices, the OneDrive app is already built into your operating system. You'll be able to use it after the migration to log in to your Pitt account and manage your files. If you use a version of Windows other than Windows 10, you may want to download and install the OneDrive app from Microsoft's site. In both cases, you may also want to upload a test file to OneDrive to see how it works.
  • Box "Power Users": Pitt IT has been working with power users of Box—those who are storing high volumes or have built complex workflows—to discuss their specific needs. If you have not heard from Pitt IT and have spent significant resources customizing Box or developing workflows that rely on it, contact the 24/7 IT Help Desk. We will follow up and work with you to address your unique needs. 

Notifications You Will Receive

  • You will receive an email from Pitt Information Technology one week prior to your migration, and a reminder email the day before your migration. 

During Migration

  • Avoid making any changes to Box files or folders after your migration begins. Changes you make while the migration is in progress will not be transferred to OneDrive.
  • You can still view your files in Box as they are being copied to OneDrive. 
  • Depending upon how much data you have stored in Box, your migration could take minutes, hours, or longer than a single day. That’s why it’s helpful to delete any unnecessary files. The fewer files you have, the faster your migration can be completed.

Notifications You Will Receive

  • You will receive an email from Pitt Information Technology letting you know when your migration has started.
  • You will receive regular email status updates if your migration takes more than 48 hours. 

After Migration

Notifications You Will Receive

  • You will receive an email from Pitt Information Technology once your migration is complete. At this point, you should access and edit your files exclusively in OneDrive. Any changes you make to files on Box after you have been migrated will not sync to OneDrive. The copies of your files that remain in Box are now "Read Only," meaning you will still be able to view them, but you will not be able to edit them.  
  • If your migration encountered any errors, you will receive a notification with more information. 

Steps to Take After the Migration

All Box users should take the following steps after their migration is completed:

  1. Review your files in OneDrive to confirm your data looks as you expect it to look. Report any issues to the 24/7 IT Help Desk so that we can address them promptly.
  2. Learn how to get the most from OneDrive for collaborating and how to use OneDrive on mobile devices.  
  3. If you shared Box folders or files with collaborators inside Pitt, notify them of your completed migration and remind them to access all your shared files in their OneDrive “Shared with You” tab. 

Important Note

  • Only files and folders for which you are the owner will be moved to your OneDrive account. If you do not see a folder in your OneDrive account that you expect to see, it may be because someone else at Pitt owns the folder and has shared it with you. That shared folder will become visible to you when its owner is migrated to OneDrive. Until that time, you can continue to view its contents in Box.