!

Training

Need Multifactor Authentication Help? We Are Coming to You!

Monday, February 20, 2017 - 11:54

 

Multifactor authentication is an additional layer of security designed to prevent unauthorized access to your information and University data, including confidential retirement account details, pay statements, or direct deposit information. It will be required for faculty and staff beginning March 5. 

Our support specialists will be visiting departments in buildings all across the Pittsburgh campus to help you register your device for multifactor authentication, use it to log in to University services, or answer any questions you might have. Check the schedule below for a location near you. 

  • Monday, 2/27
    • Morning: Music Building, Falk School
    • Afternoon: Salk Hall, William Pitt Union
  • Tuesday, 2/28
    • Morning: David Lawrence Hall, Crawford Hall, Langley Hall, Clapp Hall, Crabtree Hall, Parran Hall
    • Afternoon: Information Sciences Building, Crawford Hall, Langley Hall, Clapp Hall, Crabtree Hall, Parran Hall
  • Wednesday, 3/1
    • Morning: Oxford Building, Chevron Science Center, Benedum Hall & Engineering Auditorium
    • Afternoon: Loeffler Building, Chevron Science Center, Benedum Hall & Engineering Auditorium
  • Thursday, 3/2
    • Morning: Posvar Hall, Sennott Square, Forbes Pavilion
    • Afternoon: Posvar Hall, Sennott Square, Forbes Pavilion
  • Friday, 3/3
    • Morning: Frick Fine Arts Building, Scaife Hall, Victoria Hall
    • Afternoon: Barco Law Building, Scaife Hall, Victoria Hall

If you miss a support specialist in your area, don’t worry. You can contact the Technology Help Desk any time at 412-624-HELP [4357]. We can help over the phone or via live chat, and we can send support to your location as needed.

More information about multifactor authentication, including step-by-step instructions, is available online.

Phishing Alert: Salary Notice Claims to be from the Chancellor

Friday, February 17, 2017 - 09:04

 

Computing Services and Systems Development (CSSD) is responding to a new email phishing scam that claims to be from the Chancellor. The fraudulent email claims to contain information about a salary increase and bonus payment. It includes an attached HTML document that contains a Web form that attempts to gather the reader's username and password.

The following is a sample of the recent fraudulent email. If you receive this message (or any message similar to it), please report it as a phishing scam by forwarding the email message as an attachment to phish@pitt.edu. Detailed instructions on reporting scams are available at http://technology.pitt.edu/phishingscams.

******************************************************************************

Subject: Important Notice

Dear Faculty/Staff,

This is to officially announce to you that the payment schedule for the recently 2 per cent salary increase interest Award has now been confirmed. All eligible active faculty/staff members will receive a bonus payment and increase adjustment to leave payment. Those considered for this award and nominee must be a  classified staff member with a minimum of two years of service. In order to complete the volume of adjustments, we have pulled resources from other areas to assist. Attached is the description of how staff member has demonstrated excellence in support of the school, list of all the names of nominees, entitled to this award, position title, department, Years of Service to Pittsburgh  University and PUP Number. Please download and login to your mymail account to view. Thanks

Yours Sincerely,

Patrick Gallagher

Office of the president

University of Pittsburgh

Pennsylvania.

******************************************************************************

The attachment in the email contains a Web form (shown below) that attempts to collect the reader's username and password:

Phishing scam login page

CSSD strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. Avoid clicking on links contained in such emails, as these may lead to sites that contain harmful software. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.

In addition, CSSD recommends that all users install Symantec Endpoint Protection software and use the LiveUpdate feature to get the latest virus definitions. As a complement to Symantec Endpoint Protection, CSSD offers Malwarebytes Premium for individuals and departments at no cost. Students, faculty, and staff can download Malwarebytes and Symantec Endpoint Protection at no cost through the Software Download Service at My Pitt. Departments can submit a help request to obtain Malwarebytes for multiple machines.

Please contact the Technology Help Desk at 412-624-HELP [4357] if you have any questions regarding this announcement.

Welcome Faculty and Staff

Overview

Welcome to Computing Services and Systems Development (CSSD) at the University of Pittsburgh. CSSD provides computing resources for students, faculty, and staff. This page was created just for you as a new faculty or staff member. It's a great place to get started with your computing account, CSSD's services, and technology in general at Pitt.

Red Hat Server Software for Departments

University of Pittsburgh departments can purchase Red Hat Server software.

Information Security Awareness Training

Computing Services and Systems Development has put in place a robust array of security measures and centralized security controls to protect the University of Pittsburgh’s network and its data. But we also need your help. Everyone affiliated with Pitt shares in the responsibility of protecting the University’s computing environment. One of our goals is to provide you with the knowledge and tools needed to protect yourself---and the University---from cyber threats.

March Microsoft Security Bulletins

Tuesday, March 8, 2016 - 16:34

 

Microsoft Corporation has announced five new critical security vulnerabilities affecting Microsoft Windows, Microsoft Internet Explorer, and Microsoft Edge. CSSD recommends that users immediately identify and install the security updates necessary to repair these vulnerabilities by using Microsoft's Windows Update feature on their computers as soon as possible.

In addition to installing the Microsoft patches, CSSD also recommends that all users install Symantec Endpoint Protection software and use the LiveUpdate feature to get the latest virus definitions. As a complement to Symantec Endpoint Protection, CSSD offers Malwarebytes Premium for individuals and departments at no cost. Students, faculty, and staff can download Malwarebytes and Symantec Endpoint Protection at no cost through the Software Download Service at My Pitt. Departments can submit a help request to obtain Malwarebytes for multiple machines.

Please contact the Technology Help Desk at 412 624-HELP [4357] if you have any questions regarding this announcement.