Pitt Printing

Pitt Printing

Students can send print jobs from any location to Pitt Print stations located throughout campus.

What You Need to Know About the Petya Ransomware Attack

Tuesday, June 27, 2017 - 20:02


Computing Services and Systems Development (CSSD) is aware of a new malicious software program named "Petya" that made news yesterday for infecting corporate systems in the U.S. and Europe. "Petya" is a type of ransomware that relies on unsuspecting users to click links or open an infected email attachment to download it. Once it has been opened, it encrypts files on the affected computer and network share drives, and the user is then required to pay a ransom to recover their files. One reason this malicious software has spread so aggressively is that it then attempts to infect other computers on the network that do not have the latest security updates and are not protected against "Petya".

CSSD strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. Avoid clicking on or downloading unknown email attachments, as these may lead to sites that contain harmful software. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.

In addition, CSSD urges you to take these steps immediately to protect yourself:

  1. Install the latest Windows patches--especially the MS17-010 critical Windows patch available at https://technet.microsoft.com/en-us/library/security/ms17-010.aspx  and the application patches documented at https://portal.msrc.microsoft.com/en-US/security-guidance/advisory/CVE-2017-0199.
  2. Be sure your system is running a recent version of Symantec Endpoint Protection with LiveUpdate enabled.
  3. Be sure your system is running a recent version of Malwarebytes Premium with up-to-date definitions.

With Petya, Symantec Endpoint Protection and Malwarebytes Premium are critical as an infected system will keep attempting to infect machines on the local network even if the Windows vulnerability is patched. Students, faculty, and staff can download Malwarebytes and Symantec Endpoint Protection at no cost through the Software Download Service at My Pitt. Departments can submit a help request to obtain Malwarebytes for multiple machines.

Petya is ransomware that relies on the same Windows vulnerability that was central to the last month’s “WannaCry” attacks. It will encrypt the Master File Table for NTFS partitions and overwrite the Master Boot Record with a custom bootloader. The software will then demand a ransom payment. According to reporting by security researchers, Petya leverages the EternalBlue exploit that was made public in April and used by WannaCry to spread between systems on a network. EternalBlue utilizes a known Server Message Block (SMB) 1.0 vulnerability affecting most versions of Windows.

More information on this exploit it is available at:





Please contact the Technology Help Desk at 412 624-HELP [4357] if you have any questions about this announcement.

MobilePrint Service for Students

Monday, August 31, 2015 - 10:59


Computing Services and Systems Development (CSSD) is pleased to announce MobilePrint service for students. MobilePrint lets students send print jobs from any device via email to either colorprint@pitt.edu or mobileprint@pitt.edu and then print files at Pitt Print stations. MobilePrint is an extension of the Pitt Printing Service that’s available to students at the Pittsburgh campus. Read the MobilePrint FAQ to get started.

More than 60 print stations are available in convenient locations on the Pittsburgh campus including the CSSD Computing Labs and most residence halls. Click here to view a list of Pitt Print stations.

To learn more about Pitt Printing, visit technology.pitt.edu/print.

Contact the Technology Help Desk at 412-624-HELP [4357] if you have any questions about this announcement.

Secure Remote Access: Connect with the Pulse Secure Client

Secure Remote Access service provides students, faculty, and staff with the ability to connect to restricted University resources while off campus or using Wireless PittNet.

Voice Mail

The University offers voice mail service to faculty and staff including a variety of standard features such as personalized greetings, envelope information, and forwarding of messages.

Secure Remote Access: Using Junos Pulse to Connect from a Mac


The Secure Remote Access Service (sremote.pitt.edu) is a secure remote access solution that allows University students, faculty, and staff to access restricted University online resources when off campus or while using Wireless PittNet. You can download and install the Junos Pulse client to use the Secure Remote Access service on a Mac.

Pitt Printing: Using the Service


The University of Pittsburgh Printing service enables students to send print jobs from any location to Pitt Print Stations located in the CSSD Computing Labs and remote locations across campus including all residence halls. You can print from Computing Labs and Computer Kiosks, as well as almost any device with an Internet connection whether you are on or off campus. Visit Pitt Printing for a complete list of Pitt Print Station locations.