Network Maintenance Scheduled for July 22 and July 29

Wednesday, July 19, 2017 - 16:18

Computing Services and Systems Development will upgrade network equipment at the University’s Network Operations Center during the standard downtime period on Saturday, July 22 and Saturday, July 29 beginning at 11:00 p.m.

The maintenance should not affect any University services. If an unanticipated service outage were to occur during the maintenance period, the following buildings would be affected:

July 22

  • Chevron Science Center
  • Eberly Hall

July 29

  • Amos Hall
  • Brackenridge Hall
  • Bruce Hall
  • David Lawrence Hall
  • Holland Hall (North & South)
  • Litchfield Tower A
  • Litchfield Towers B/C
  • McCormick Hall
  • William Pitt Union

This maintenance is necessary to ensure the continued reliability and stability of the University’s network. Please contact the Technology Help Desk at 412 624-HELP [4357] if you have any questions about this announcement.

Vendor Maintenance to Affect Electronic Lab Notebooks on July 23

Wednesday, July 19, 2017 - 14:27

LabArchives, the service provider for the Electronic Lab Notebook service, will perform maintenance on Sunday, July 23, during the University’s standard downtime period. The Electronic Lab Notebook service will be unavailable between 1 a.m. and 5 a.m. EST on Sunday while server maintenance is completed. A vendor announcement in LabArchives will provide users with advanced notice about the scheduled maintenance.

Please contact the Technology Help Desk at 412-624-HELP [4357] if you have questions regarding this announcement.

Reminder: Faculty Information System Update Scheduled for July 21 - 24

Wednesday, July 19, 2017 - 13:50

The Faculty Information System (Elements) will undergo a system upgrade during the weekend starting on
Friday, July 21, 2017, at 6 p.m. Work is expected to be completed by 8 a.m. on Monday, July 24. The system
will be unavailable while the upgrade is in progress.

Please contact the Technology Help Desk at 412 624-HELP [4357] if you have any questions about this announcement.

PittNet (Wireless and Wired): Connect

Wireless PittNet provides fast, secure, and easy-to-use Internet access from academic buildings and residence halls across campus. Those with newer laptops, smartphones, and tablets can take advantage of faster wireless speeds by using Wirelss PittNet Fast. If your device does not support Wireless-PittNet-Fast, you will still be able to use Wireless PittNet.

Box: User Guide

Box is a secure cloud storage solution that provides unlimited storage space as well as numerous collaboration features. Additional user guide information about the Box experience is available here.

Faculty Information System: How to Access the Service

Access this Service

  1. Log in to My Pitt (my.pitt.edu) with your University Computing Account username and password.
  2. Click Faculty Information System on the right-hand side of the page.
  3. If you are a new user: Follow onscreen prompts to enter, save, and confirm your delegates and import your publications.

Faculty Information System: Manage Favorites

Manage Favorites


The use of favorites in the Faculty Information System lets you conduct peer searches to find other faculty with similar interests. Using Favorites also allows you to select information that you wish to add to public-facing profile pages via an API tool.

You can add favorites to Publications, Grants, Professional Activities, and Teaching Activities.

Multifactor Authentication: How to Set Default Preferences or Change a Device

Set a Default Authentication Preference 

If you always want to receive a push notification (or you always want to receive a phone call or enter a passcode), you can save time and set this as your default preference. To do so, complete these steps.

1. Log in to accounts.pitt.edu and click Add/Manage Pitt Passport Devices.

2. Select Send Me a Push, Call Me, or Enter a Passcode to authenticate with multifactor authentication.

Secure Remote Access: How to Use Multifactor Authentication for Secure Remote Connections

Multifactor and Secure Remote (VPN) Access

If you use the University’s Secure Remote Access service, either through the recommended Pulse client or via the IPSec client, you will need to use multifactor authentication for your secure remote connections. This requirement affects all students, faculty, and staff who use the Secure Remote Access service.

Note that you must already have registered a device for multifactor authentication before you can complete the steps below.