Help Desk

gFTP for Faculty / Staff / Depts.

Securely transfer files between computers with this SFTP client for Linux.

Directory Services: How to Enable Group Delegation By Responsibility Center

Reestablish Group Delegation

Responsibility Center(RC) Account Administrators may grant others the ability to manage groups within their Responsibility Center. Access can be granted to any primary account holder at the following levels:

  • Responsibility Center: This person can create, manage, and delete groups within the entire ResponsibilityCenter.

Multifactor Authentication at Pitt

Multifactor authentication, provided by Duo Security, adds another layer of security to your online accounts when using Pitt Passport by requiring two “factors” to verify your identity when you log in to a service.

Wireless PittNet Fast


Wireless-PittNet-Fast is a supplement to the University’s existing Wireless PittNet network. It will allow students, faculty, and staff with newer laptops, smartphones, and tablets to take advantage of faster wireless speeds. Wireless-PittNet-Fast is available on all campuses in the same locations where Wireless PittNet is available.

Top Help Desk Questions

Why is my computer no longer able to connect to PittNet or Wireless PittNet?

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Office 2011: Installing for Mac


This document will guide you through the installation and activation of Microsoft Office for Mac 2011.

File Type

The downloaded IMG file contains the DMG file. DMG has all executable files contained within which should be used for installation.


Pre-Installation Instructions

Before installing Microsoft Office for Mac 2011:

Upgrading to Windows 8.1

File type

Locate the downloaded .exe file in folder. The .exe file will be used for installation.