We provide a wide variety of training resources to help University students, faculty, and staff become more proficient with computing resources and applications to facilitate academic and job productivity. Technology workshops are offered through the Human Resources Faculty and Staff Development Program, and business areas can also request technology workshops tailored to their specific departmental needs. Orientation sessions are provided to new Enterprise Digital Signage content administrators and iTunes U content administrators. Self-paced, online training videos are available for the Student Information System (PeopleSoft). Computing Services and Systems Development also provides an overview of computing resources at the University for students, faculty, and staff orientation sessions throughout the school year.
Computing Services and Systems Development provides training for both new and existing administrative applications and tools that are used by University staff.
Enterprise Business Intelligence
Computing Services and Systems Development hosts quarterly meetings of the Business Intelligence Practice Group. Meetings feature updates on the University’s data and analytics initiatives, guest speakers, tips, and training. The BI Practice Group website provides documentation, resources, and discussion for the group. You can join the group by completing a short online form.
Computing Services and Systems Development provides consulting to administrators at the University of Pittsburgh in the areas or reporting, analytics, and data science. If you are interested in dashboards, data analysis, predictive analytics, or have other data-related needs, contact the Technology Help Desk to arrange for a consultation. If you are interested in attending a Cognos Jobs training session, please request "Training for Creating and Running Jobs in Cognos."
Enterprise Digital Signage
Computing Services and Systems Development provides instruction to academic centers and departments on the creation, maintenance, and sharing of content through our Enterprise Digital Signage software.
Faculty and Staff Development Program
Computing Services and Systems Development provides technology workshops through the Human Resources Faculty and Staff Development Program, and business areas can also request technology workshops to their specific departmental needs.
Download Microsoft Office 2013 Training Manuals
- Excel Quick Guide I Excel Manual
- Outlook Quick Guide I Outlook Manual
- PowerPoint Quick Guide I PowerPoint Manual
- Word Quick Guide I Word Manual
When a department designates or changes an iTunes U Content Administrator, CSSD will contact the individual to schedule an orientation session that provides an overview of both the iTunes U service and the responsibilities of Content Administrators.
Online Technology Training with lynda.pitt.edu
Our Online Technology Training service provides unlimited access to more than 2,000 online training videos on technical and business applications, such as Excel, PowerPoint, Photoshop, digital photography, web design, animation, blogging, video editing, and more through a partnership with lynda.com. Click here for more information about lynda.pitt.edu.
Student Information System (PeopleSoft)
We provide a self-service video introduction to the Student Information System (PeopleSoft) for new administrative users. For more information, visit the PeopleSoft community at My Pitt (my.pitt.edu). The University Registrar’s Office provides PeopleSoft training materials, here.
Technology Services Orientations
We also provide an overview of computing resources at the University for Student, Faculty, and Staff Orientation Sessions throughout the school year. Any academic center that is interested in including a Computing Resources presentation on their student orientation agenda can call the Help Desk at 412-624-HELP .
- Download the Faculty and Staff Computing Resources Brochure >
- Click here for New Faculty and Staff Getting Started Information >
We are continuously looking for ways to improve our training services. Please share your thoughts with us.
University Library System Training
For Mendeley, EndNote, and Zotero Citation Tools and Training, go to https://www.library.pitt.edu/mendeley-endnote-and-zotero-citation-tools.
A broad range of software training is available online through lynda.pitt.edu. In addition, Adobe Education Exchange provides access to a wealth of free professional development courses and workshops, free teaching materials, and the expertise of a community of creative educators.