Software Download Service

Overview

The Software Download Service enables students, faculty, and staff to search for and download software that is distributed at no cost through the University’s software licensing program. The Software Download Service provides secure, electronic distribution of software that is licensed through University site license agreements. It is used by students, faculty, and staff on and off campus. This service is only available to computers that have authenticated through the My Pitt (my.pitt.edu) portal.

The service has a number of features, including the following:

  • Search options
  • Ability to filter and sort search results
  • Fast downloads
  • Detailed software descriptions
  • Automatic access to dozens of academic courseware titles available to all faculty

University-licensed software is available to all members of the University community with a primary University Computing Account. Academic courseware for faculty is licensed and available only to eligible teaching faculty with a primary account.

This help sheet explains how to use the service.

Notes:

  1. All Windows and Macintosh users: The first time you download software you will be prompted to install the Download Manager. You must install the Download Manager to download software using the Software Download Service (see page 5).
  2. Faculty: Faculty must install a program called KeyAccess to use many academic courseware titles. You will be prompted if a software title you would like to download requires KeyAccess (see p

Log in to the Software Download Service

  1. Log in to My Pitt (my.pitt.edu), click the My Resources tab at the top of the page, and select Software Downloads.
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  2. Click the Software Download Service Login link on the right-hand side of the page.
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  3. A list of featured software displays by default.
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Find Software

The top of the Software Download Service page provides a number of ways to find available software titles.

  • Search for a specific title: Enter text in the Search box.
  • Browse by operating system: Click the Windows, Macintosh, or Linux tab.
  • Browse by vendor (for example, Symantec): Choose an option from the Vendor drop-down menu.
  • Browse by category (for example, security): Choose an option from the Category drop-down menu.

You can quickly sort software by clicking the column heading you want to sort by (for example, Title). Clicking a column heading will sort the results in alphabetical order. Clicking it again will sort the results in reverse alphabetical order.

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Download Software

  1. Click the title of the software program you want to download. A page with additional details displays.
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  2. If the program you want to download requires KeyAccess, a yellow notification box will display on the right-hand side of the page. If you have already installed KeyAccess on your computer, click I Agree and then click Download Now to proceed with your download. If you have not yet installed KeyAccess, refer to Install KeyAccess on page 8 for step-by-step instructions.
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  3. Click the Download All Files button.
    Note: Linux users will see a here link.
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    Reminder: The first time you download software for Windows or Macintosh you will be prompted to install the Download Manager. Refer to the Install the Download Manager section on page 11 for step-by-step instructions. You only need to install the Download Manager once.
  4. Choose a location to save the software and click Save.
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  6. The file will be downloaded. A status bar displays the progress of the download. When the download is finished, a Download Complete! message displays.
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  7. Browse to the location of the software program you downloaded and install it.

Install the Download Manager (for First-time Downloads Only)

The first time you download software for Windows or Macintosh using the Software Download Service you will be prompted to install the Download Manager. Complete these steps to install it. You only need to install it once.

Windows

  1. Click the Download All Files button for the software title you want to download. A pop-up window displays.
  2. Click the here link.
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  3. Click Save File.
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  4. Double click The_Pitt_Installer.exe file if you are prompted to do so.
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  5. If a security warning displays, click Run.
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  6. Accept the license agreement and click Next. The Download Manager will install. You may now download software titles through the Software Download Service.
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Mac

  1. Click the Download All Files button for the software title you want to download. A pop-up window displays.
  2. Click the here link.
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  3. Click Save File.
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  4. Double click the downloaded file.
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  5. Double click the Akamai NetSession Interface.pkg.
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  6. At the Welcome window, click Continue.
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    Note: If you are prompted to do so during the installation, agree to the the terms of the license agreement.

  7. Click the Install button.
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  8. Click Close to complete the installation of the Download Manager. You may now download software titles through the Software Download Service.

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Install KeyAccess (for Academic Courseware Titles Only)

Faculty must install a program called KeyAccess to use many academic courseware titles. The KeyAccess client allows your computer to access the licenses that are needed to run these software applications. You will see a yellow notification box if the software program you want to download requires KeyAccess. You only need to install KeyAccess once. Complete these steps to install it.

Windows

  1. Browse to the program you want to download. Click the Download KeyAccess for Windows link in the yellow notification box.
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  2. Click the Download All Files button.
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    Note: You will be prompted to install the Download Manager if you have not already done so. Refer to the Install the Download Manager sectionon page 5 for step-by-step instructions.
  3. Choose a location to save the file, then click Save.
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  4. Browse to the location of the KeyAccess file you downloaded and double click it.
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    Note: If a security warning displays, accept it to continue the installation.
  5. KeyAccess will install automatically.
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  6. The KeyAccess client will be installed on your computer. Click Finish.
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  7. Click Yes to restart your computer. You must restart before using software that requires KeyAccess.
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Mac

  1. Browse to the program you want to download. Click the Download KeyAccess for Macintosh link in the yellow notification box.
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  2. Click the Download All Files button.
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    Note: You will be prompted to install the Download Manager if you have not already done so. Refer to the Install the Download Manager section on page 5 for step-by-step instructions.
  3. Click Save.
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  4. Browse to the location of the file you downloaded and double click the K2Client.dmg file.
  5. Double click the K2Client.mpkg file.
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  6. The K2Client Installer displays. Click Continue.
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  7. Select the hard disk where you want to install the file (typically Macintosh HD) by clicking on it once. Click Continue.
  8. Click Install.
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  9. If prompted, enter the username and password for your computer. Click Install Software.
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  10. The installation of KeyAccess is complete. Click Restart. You must restart your computer before using software that requires KeyAccess.
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  11. Linux

    1. Browse to the program you want to download. Click the Download KeyAccess for Linux link in the yellow notification box.

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    2. Double click the KeyAccess download file.
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    3. Click Install.
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    4. If prompted, authenticate your identity by entering your password, then clicking Authenticate.
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    5. Once KeyAccess is installed, restart your computer. After you login again, run kasetup from the terminal.
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    6. For the KeyServer address enter license.pitt.edu, then click Logon.
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    7. Click OK. KeyAccess is now configured for your Linux computer.
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Tags: Software Software Download Service