Overview
The GlobalProtect client is an important software tool that helps safeguard the security of everyone’s computers and information on campus. The GlobalProtect client works with the University's enterprise network firewalls to check the identity of each user to be sure they are authorized to use University computing resources. GlobalProtect is required on computers that connect with a cable to the wired network on the Pittsburgh campus.
When used as a VPN to establish a secure remote connection (for example, to access restricted University resources like departmental file servers), it also encrypts traffic between your computer and the University’s network.
Key Benefits
- Privacy protection: Use for added safety and confidentiality for public and private network connections.
- Improved security: Assist with ensuring University network security while connected on and off campus.
- Increased Session Length: Supports longer sessions, avoiding timeout restrictions found in other VPN clients.
- Mobility: Securely access University resources from anywhere, on or off campus.
- Access restricted resources: Securely access a private network and share data remotely through public networks.
- Improved network connectivity via a virtual private network (VPN): Easily and quickly establish long-distance, secure encrypted network connections with high throughput.
Detail
Requirements
Connections through GlobalProtect require a University Computing Account, a supported, up-to-date operating system, a software firewall enabled on your computer, and an antivirus solution.
Getting Started
The following information is used when connecting with GlobalProtect:
Connecting an Android Device
- Open the app.
- Enter portal-palo.pitt.edu.
Note: UPMC users also enter portal-palo.pitt.edu.
- Tap Connect.
Note: As a first-time user, you may see a pop-up message saying "Cannot Verify Server Identity." Ignore this message.
- Tap Continue.
- Enter your Pitt credentials, then tap Sign In.
- Tap OK. Once connected, the app displays a green shield icon on a blue background.
- To disconnect from the VPN, tap the shield. When disconnected, the app will display a grey shield on a grey background.
- To change settings or sign out, tap the menu icon in the top left.
Review list of compatible operating systems ...
Connecting a Chromebook
- Open the GlobalProtect app.
- Enter portal-palo.pitt.edu, then click Add Connection.
Note: UPMC users also enter portal-palo.pitt.edu.
- Click the status area in the bottom-right corner of the screen to pop up a menu.
- Select VPN Disconnected, then click the entry.
- Enter your Pitt Credentials, then click Connect.
- When you are finished accessing University resources, please end your GlobalProtect connection.
Review list of compatible operating systems ...
Connecting an iOS Device
- Open the GlobalProtect app.
- Tap Allow to get notifications.
- Enter portal-palo.pitt.edu.
Note: UPMC users also enter portal-palo.pitt.edu.
- Tap Allow to add the VPN configuration to this device.
- Enter your Pitt credentials, then tap Sign In.
- Log in using multifactor authentication.
- You will be connected. When you are finished, tap Disconnect.
Review list of compatible operating systems ...
Related Information
Log in to GlobalProtect
Global Protect