Phishing Alert: Update Your E-mail Account Scam

Tuesday, August 16, 2016 - 12:58


Computing Services and Systems Development (CSSD) is responding to a new email phishing scam that claims your "pitt.edu account password" will expire in three days unless you click a link and verify it. The link directs readers to a harmful site that attempts to collect their username and password. The email scam usually originates from a University email address.

The following is a sample of the recent fraudulent email. If you receive this message (or any message similar to it), please report it as a phishing scam by forwarding the email message as an attachment to phish@pitt.edu. Detailed instructions on reporting scams are available at http://technology.pitt.edu/phishingscams.



Attn: Faculty/Staff/ Student

Your pitt.edu account password will expire 3 days, please click <link removed> to validate and verify your e-mail account

This message is from Pitt Administrator Messaging Center to all Webmail Account owners. Please follow instruction on this message and your account will be updated within 24hours. We sincerely apologize for this unusual problem.

Thank you for using our online services.

Webmail Administrator.


The link in the phishing email directs readers to a malicious Web page (shown below) that attempts to collect your username and password.

Scam login page

CSSD strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. Avoid clicking on links contained in such emails, as these may lead to sites that contain harmful software. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.

In addition, CSSD recommends that all users install Symantec Endpoint Protection software and use the LiveUpdate feature to get the latest virus definitions. As a complement to Symantec Endpoint Protection, CSSD offers Malwarebytes Premium for individuals and departments at no cost. Students, faculty, and staff can download Malwarebytes and Symantec Endpoint Protection at no cost through the Software Download Service at My Pitt. Departments can submit a help request to obtain Malwarebytes for multiple machines.

Please contact the Technology Help Desk at 412-624-HELP [4357] if you have any questions regarding this announcement.