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Phishing Alert: Outlook Mailbox Expiration Scam

Monday, January 23, 2017 - 14:26

 

Computing Services and Systems Development (CSSD) is responding to a new email phishing scam that claims the recipient's Outlook mailbox will expire unless they reply with their username and password to validate it.

The following is a sample of the recent fraudulent email. If you receive this message (or any message similar to it), please report it as a phishing scam by forwarding the email message as an attachment to phish@pitt.edu. Detailed instructions on reporting scams are available at http://technology.pitt.edu/phishingscams.

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Subject: <None>

Your Outlook Mailbox password will expire soon. you are to send your USERNAME and PASSWORD to our staff helpdesk email at <email address removed> for immediate Validation. You may not be able to send or receive emails if you fail to do this. This message is from Technical Support.

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CSSD strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. Avoid clicking on links contained in such emails, as these may lead to sites that contain harmful software. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.

In addition, CSSD recommends that all users install Symantec Endpoint Protection software and use the LiveUpdate feature to get the latest virus definitions. As a complement to Symantec Endpoint Protection, CSSD offers Malwarebytes Premium for individuals and departments at no cost. Students, faculty, and staff can download Malwarebytes and Symantec Endpoint Protection at no cost through the Software Download Service at My Pitt. Departments can submit a help request to obtain Malwarebytes for multiple machines.

Please contact the Technology Help Desk at 412-624-HELP [4357] if you have any questions regarding this announcement.