Service Provider Maintenance Scheduled for Lecture Capture (Pitt Video/Panopto) on Aug. 10
Thursday, August 1, 2019 - 4:36pmPanopto—the service provider for Lecture Capture— will be unavailable for up to three hours beginning at 9 p.m.
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Alerts and Announcements
CDS Maintenance to Affect Several University Services Aug. 10–11
Thursday, August 1, 2019 - 1:33pmMaintenance affects the Account Management System, Parchment Transcript Request system, Panther Central ID Center, Find People, and other services.
Student Information System (PeopleSoft) Extended Maintenance Scheduled for Aug. 3-4
Wednesday, July 31, 2019 - 9:07amThe Student Information System (PeopleSoft) will be unavailable during an extended maintenance period from 11:00 p.m. on Saturday, Aug. 3, through 7:00 a.m. on Sunday, Aug. 4.
Network Maintenance Scheduled for Aug. 3; No Service Disruption Expected
Wednesday, July 24, 2019 - 4:42pmIf you encounter any network issues after the maintenance period, please report them as soon as possible to the Technology Help Desk.
Resolved: Power Outages Affecting Network Service in Some Buildings on Pittsburgh Campus
Wednesday, July 24, 2019 - 7:36amPower outages have been resolved and network service has been restored.
Scheduled Maintenance to Affect Software Store in PantherExpress on July 19-21
Wednesday, July 17, 2019 - 9:52amThe service will be unavailable outside the University’s normal downtime period from 5 p.m. on Friday, July 19, to noon on Sunday, July 21.
Student Information System (PeopleSoft) Monthly Vendor Maintenance Scheduled for July 20-21
Wednesday, July 17, 2019 - 8:22amVendor maintenance will be performed on the Student Information System (PeopleSoft and PeopleSoft Mobile) beginning at 7 p.m. on Saturday, July 20. This work is expected to last until 7 p.m. on Sunday, July 21.
Service Provider Maintenance Scheduled for Electronic Research Notebooks (LabArchives) on July 21
Monday, July 15, 2019 - 4:28pmAccess to Electronic Research Notebooks will be unavailable for about three hours during the maintenance period.
Pitt Mobile Adds Extensive Accessibility Enhancements
Thursday, July 11, 2019 - 3:39pmThe mobile-optimized resource leverages the latest accessibility advancements and offers an improved user experience.
Technical Support for Duo Mobile App on iOS 10 Devices Ends July 28, 2019
Wednesday, July 10, 2019 - 12:12pmThe Duo Mobile app will continue to function with the University’s multifactor authentication service, just as it does today.
July Microsoft Security Update
Tuesday, July 9, 2019 - 3:26pmVulnerabilities affect Microsoft Windows, Internet Explorer, Edge, Office, and more.
LinkedIn Learning Replacing Lynda as On-Demand Training System in July
Monday, July 8, 2019 - 11:50amThere will be an extended outage for the upgrade from 6 a.m. on Tuesday, July 9, through midnight on Tuesday-Wednesday, July 9-10.
Learning Management System (Canvas) Early Adopters Program — Starts Fall 2019
Wednesday, July 3, 2019 - 1:39pmThe Learning Management System (Canvas) Early Adopters Program Starts Fall Term 2019.
Pitt Video (Panopto) Requires Panopto Recorder Upgrade Beginning July 18
Wednesday, June 26, 2019 - 8:50amPanopto, the service provider for Pitt Video, is requiring all users of the Panopto Recorder app to upgrade to version 6.0 or later.
Resolved: Widespread Internet Issues Affecting Connectivity
Monday, June 24, 2019 - 4:50pmWidespread internet issues affecting internet connectivity at multiple ISPs are resolved.
Dell Announces SupportAssist Vulnerability Affecting Home and Business PCs
Friday, June 21, 2019 - 11:14amSupportAssist software comes pre-installed on Dell home and business PCs.
Apple Announces Recall for Battery Issue Affecting Older MacBook Pros
Friday, June 21, 2019 - 11:10amApple advises customers to visit its website to determine if their MacBook Pro is affected.
Phishing Alert: Scam from Fake Help Desk Address Asks Readers to “Reconfirm” Their Password
Thursday, June 20, 2019 - 10:56amPitt Information Technology will never request your password in an email message. Any message containing such a request is a scam.
Student Information System (PeopleSoft) Monthly Vendor Maintenance Scheduled for June 22-23
Tuesday, June 18, 2019 - 11:57amVendor maintenance will be performed on the Student Information System (PeopleSoft and PeopleSoft Mobile) beginning at 7 p.m. on Saturday, June 22. This work is expected to last until 7 p.m. on Sunday, June 23.
Pitt Video (Panopto) Vendor Maintenance Scheduled for June 22
Friday, June 14, 2019 - 2:23pmMaintenance begins at 9 p.m. and is expected to last up to three hours.