Help

The Technology Help Desk is available 24 hours a day, seven days a week to answer your technology-related questions. Call them at 412 624-HELP [4357], submit a help request online, or click the Chat button on the right to chat live with an analyst. We also provide a wide variety of consulting services, help documentation, and online service forms.

New Students: After You Arrive on Campus >

Handy tips for your first few days on campus.

New Students: Before You Arrive on Campus >

Use this checklist to hit the ground running.

Graduating Students: Technology Services Checklist >

Congratulations, Seniors! Soon you’ll be graduating from Pitt and starting a new career. Now is a good time to take a few moments to wrap up some important technology items before you go.

Online Technology Training from CSSD >

Pitt students, faculty, and staff have access to thousands of online technology training videos through CSSD's partnership with lynda.com.

Help Desk >

The single-point of contact for questions, problems and technology-related services 24 hours a day, seven days a week.

Help Sheets >

Links to all help documents throughout the Information Technology Web site.

Service Requests >

 You can request a number of services by completing an online form.

Consulting Services >

CSSD provides cost-effective IT support customized for your department.

Student and Faculty Consulting >

CSSD provides consulting to students and faculty.

Personal Computing Support >

Understand the types of support we can provide to individuals.

Expert Partners >

Departmental IT staff are invited to participate in this program.

Training >

We provide a broad range of training services for the University of Pittsburgh community.

Guidelines >

Index of guidelines and policies for computer and telephone usage at the University of Pittsburgh.

Policies >

Technology-related University policies.

A to Z Service Index >

Browse a complete list of CSSD's services.

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Top Help Desk Questions

Find quick solutions to some of the Top Help Desk Questions.