Emergency Notification Service: Rave Guardian App | Information Technology | University of Pittsburgh

Emergency Notification Service: Rave Guardian App

The Rave Guardian app is an optional companion safety feature of the upgraded Emergency Notification Service that leverages mobile technology to provide new options for contacting the Pitt Police. It's available through the Pitt App Store, the Apple App Store, or Google Play

Your Phone Can Be Your Guardian

Submit tips---anonymously, if you prefer---to the Pitt Police via text message. Your tips can even include photo attachments. 
Set a safety timer whenever you are alone or in an unfamiliar place. 
Invite family and friends to be part of your campus safety network.

Call the Pitt Police directly from the app. 

If you've set up your profile in advance, it displays the details you've provided to the police dispatcher. This can be helpful if you are unable to speak. 

Call 911 with one touch right from the app.

3 Easy Steps to Get Started with the Rave Guardian App

1. Download the app from the Pitt App Store, the Apple App Store, or Google Play.

2. Launch the app to set up your account.

Note: The first time you launch the app, you may be asked to allow "location services" and "send notifications". The app relies heavily on these features, so we encourage you to allow them.  

a. Enter your mobile phone number and primary Pitt email address and tap Next. If prompted, tap I need an account

b. Complete the information on the Sign Up screen.

- Use your primary Pitt email address as your username. Note that the password you choose for the app is not linked to your University password and will not change when you change your University password. 

- Choose a security question and answer, then select a four-digit PIN. 

- Agree to the terms of use, then tap You've made it to safety!

c. The app sends you a confirmation code via text. Enter the code in the app and tap Confirm Phone. Select your campus, then swipe through the brief tutorial to display the main Rave Guardian screen.  

d. Tap the Inbox icon, tap the Confirm your Email message, and tap Send. A message is sent to your University email address. Click the link in the message to confirm your email. 

Note: You can view detailed step-by-step instructions below. 

3. You're now ready to begin using the Rave Guardian app.