Passwords
Changing Passwords
It is strongly suggested that you change your password as soon as you receive your University Computing Account. You can do this at the Manage My Account page.
Your new password must be between eight and fourteen characters long, should consist of some combination of letters and numbers, and must include at least one special character (for example, !, *, #, or $).
Note: To keep your information secure, CSSD will never ask for your password through email or over the phone.
Forget Your Password?
Students, faculty, and staff who forget their University Computing Account passwords can reset their passwords online quickly and securely using the Self-Service Password Reset Service. If you have already set your security questions, you can reset your password online.
Before you can use the Self-Service Password Reset Service you must select and answer three online security questions. These questions will be used to verify your identity in the event that you forget your password. To set your security questions, log in to Manage My Account, click Change account password, and follow the instructions.
Detailed Help
If you have forgotten your password, you can also take your University ID card to one of the campus computing labs where a consultant will reset your password.
Note: This applies to the Pittsburgh campus only. If you are at a regional campus, please refer to your Web site for more information on how to reset your password.